Plans and pricing

Pay-as-you-go and decide which services you want to offer to your users

Basic offering

Developer

Less than 50 users

Base fee: Free

  • IP Options
  • Voice calling: Free
  • Video calling: Free
  • SLA & Support
  • Basic support package
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Start-up

Less than 10k users

Base fee: 0.007 CHF/MAU

  • IP Options
  • Voice calling: 0.150 CHF/MAU
  • Video calling: 0.200 CHF/MAU
  • SLA & Support
  • Basic support package
  • Standard support package (Optional)
  • Premium support package (Optional)
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Launch

Less than 100k users

Base fee: 0.006 CHF/MAU

  • IP Options
  • Voice calling: 0.150 CHF/MAU
  • Video calling: 0.200 CHF/MAU
  • SLA & Support
  • Basic support package
  • Standard support package (Optional)
  • Premium support package (Optional)
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Growth

100k users or more

Base fee: 0.005 CHF/MAU

  • IP Options
  • Voice calling: 0.150 CHF/MAU
  • Video calling: 0.200 CHF/MAU
  • SLA & Support
  • Basic support package
  • Standard support package (Optional)
  • Premium support package (Optional)
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Basic offering

Developer

Less than 50 users

Start-up

Less than 10k users

Launch

Less than 100k users

Growth

100k users or more

Base fee (CHF/MAU)

Free

0.007

0.006

0.005

1 Year History and Media data retention

IP Options

Voice calling (CHF/MAU)

Free

0.150

0.150

0.150

Video calling (CHF/MAU)

Free

0.200

0.200

0.200

SLA & Support

Basic support package

Standard (Optional)

Premium (Optional)

Billing

Credit card

Postpaid

Invoice

Every validated Customer has access to all available services by default (no need to activate services at a later stage) – the only exception is support or later value added services like open access

Price Tier (Developer, Start-up, Launch, Growth) is selected by the MAUs measured by the «Base Fee»

Voice and Video Calling will be added to the «Base Fee» for those MAUs who made use of it (e.g. X MAU for «Base Fee» but only Y MAU for «Voice Calling» and Z MAU for «Video Calling»

Fair use policy will be applied only contractually (no measurement or accounting). Swisscom will have the right to bill additional messages exceeding the Fair use policy.

Support offering

Basic

0CHF/M

  • Community support
  • 5 working days guaranteed response time for general issues
  • 99.95% Availability

Standard

500CHF/M

  • Community support
  • Standard ticket support
  • 4 business hours guaranteed response time for service degrading issues
  • 8 business hours guaranteed response time for general issues
  • 99.95% Availability
  • 10% Service credit

Premium

---CHF/M

  • Community support
  • Standard ticket support
  • Premium phone support
  • 1 hour seven days a week guaranteed response time for service degrading issues
  • 4 business hours guaranteed response time for general issues
  • 99.95% Availability
  • 10% Service credit

Coming soon

Support offering

Basic

0 chf per month

  • Community support
  • 5 working days guaranteed response time for general issues 2
  • 99.95% Availability
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Standard

500 chf per month

  • Community support
  • Standard ticket support
  • 4 business hours guaranteed response time for service degrading issues
  • 8 business hours guaranteed response time for general issues
  • 99.95% Availability
  • 10% Service credit
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Premium

Coming soon

  • Community support
  • Standard ticket support
  • Premium phone support
  • 1 hour seven days a week guaranteed response time for service degrading issues
  • 4 business hours guaranteed response time for general issues
  • 99.95% Availability
  • 10% Service credit
View more View less

Get in touch

Not found what you are looking for? We'd love to talk about how we can work together. Drop us a note.